Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- post your prescription slip or written request to us at the Practice. You must include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the Surgery (please allow extra time for any possible delays with the postal service).
- bring the paper form to the surgery, during opening hours
We do not accept telephone or email requests.
Prescription requests directly from pharmacies.
Some pharmacies have agreed to continue to drop these off to us on behalf of their patients. Please contact your pharmacy to find out if this applies to you.
Pharmacies have kindly agreed to continue ordering for patients who have their medication made up into pre-packed trays (Dossett boxes) and so these changes do not apply to you. We recognise that some particularly vulnerable or frail patients may need the support of the community pharmacy to order their medication on their behalf. Please contact your local pharmacy if you feel this applies to you.
Please note that the dispensing of medication and delivery arrangements is unaffected by this change and you can continue to receive/collect your medication as you have done in the past.
If you have any questions about the above changes then please contact your local pharmacy in the first instance to understand what options are available to you.
Request prescription using GP online system
Manage repeat prescriptions via our online service. Log in and select an option.
Login for Online Services Register for Online ServicesCollecting your prescription
Give at least of 48 hours’ notice (2 full working days). Please allow extra time for weekends and bank holidays.
Collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy. This means that you do not have to come to the surgery to collect your prescription and then take it to a chemist.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions.
Non-urgent advice: Why can’t I get a prescription for an over-the-counter medicine?
Please don’t ask your GP for medicines which can be bought at the pharmacy. A GP, nurse or pharmacist will generally not give you a prescription for over-the-counter (OTC) medicines for a range of minor health conditions.
Further information about OTC medicines is available from NHS UK
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation. You can discuss issues with pharmacy staff without being overheard.