I’m pleased to announce that our new phone system has gone live with very few hiccups. We’re already seeing improvements in terms of waiting times on the phones. One of the key features of this phone system is the ability for you to request a callback if the queue times are excessive.
We hope this innovation improves your overall experience of the surgery, but we would welcome your feedback and suggestions either via the feedback box in reception or by email to the following email address. [email protected]