Make The Most Of Our Services

• Read the notices posted in the surgery
• Make sure you know the opening times of the surgery
• Find out how to arrange home visits, repeat prescriptions and urgent appointments
• You may not always need to see a doctor; ask what services the nurse can provide
• Keep your appointment or cancel it
• Take a friend or relative with you if necessary
• Tell the receptionist if you need more time to speak to the doctor, she may be able to arrange this
• Think twice before making an appointment: Do you really need to see a doctor? Have you tried simple home treatments?
• Find out how your practice deals with complaints.
• Know how to contact the our of hours service.