Make The Most Of Our Services
- Read the notices posted in the surgery
- Make sure you know the opening times of the surgery
- Find out how to arrange home visits, repeat prescriptions and urgent appointments
- You may not always need to see a doctor; ask what services the nurse can provide
- Keep your appointment or cancel it
- Take a friend or relative with you if necessary
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Tell the receptionist if you need more time to speak to the doctor, she may be able to
arrange this
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Think twice before making an appointment: Do you really need to see a doctor? Have you
tried simple home treatments?
- Find out how your practice deals with complaints.
- Know how to contact the our of hours service.